Refund policy

Return, Exchange, and Refund Policy

At VISER MANIPUR, we are committed to providing our customers with 100% brand-new, untouched, and hygiene-guaranteed products. To maintain these standards of cleanliness, quality, and safety, we enforce a strict policy across all purchases.  

🛑 Strict Policy: All Sales Are Final

Once an item is purchased, NO RETURNS, NO EXCHANGES, and NO REFUNDS will be provided under any circumstances.  

Why We Enforce This Policy

We strictly enforce this policy to ensure that every single item you receive is completely new and pristine:  

1. Guaranteed Unused Items: Our customers deserve products that have not been previously sold, worn, or handled by anyone else.  

2. Hygiene & Safety: To prevent the risk of contamination from sweat, infections, or general wear, we do not re-introduce returned apparel or goods back into our inventory.  

Order Verification

 Inspect Before Purchase: We encourage all customers to carefully review sizing, specifications, and order details prior to completing checkout.

 

Damaged or Incorrect Items

In the rare event that you receive a damaged product or an incorrect item, you must notify us within 24 hours of delivery at +91 6009952280 or +91 7005926152 

To be eligible for an inspection or resolution, you must provide a clear, continuous unboxing video following these strict conditions:

 Start Before Opening: The video must start before the outer shipping box or courier bag is tampered with, cut, or opened.

 Unbroken Recording: The video must be recorded in a single, unedited shot showing the complete unboxing process from start to finish.

 Invalid Videos: Any video started after the packaging has already been opened, cut, or partially torn will not be accepted under any circumstances.